‘Mr. Moore also coaches employees to curb email. “It’s not unusual to see people who sit next to each other emailing each other and CC-ing half the company,” Mr. Moore says. He often asks, “What are you really trying to accomplish here?” and suggests talking face-to-face.
Those annoying CCs—which often trigger a tsunami of “reply all” responses—are major time-wasters. Senders should avoid use of mass-distribution lists if possible. Seagate coaches employees to omit recipients who don’t need to see an email. “There’s no need for spectators,” Ms. Motsinger says.’